Child Care Attendance Sheets

Child Care Attendance Sheets2020-12-16T11:34:55-08:00

Digital Attendance Submission Instructions

Submitting attendance records can be easy! Download this FREE app on your phone. If you already use CareConnect to download your attendance sheets, you can now use CareConnect Mobile and do everything online.

NO MORE DOWNLOADS – Attendance sheets are electronic and can be tracked on your phone.

EASY PARENT VERIFICATION – At the end of the month parents will receive a text & email for approval.

SUBMIT TIME SHEETS FROM YOUR HOME – You will not need to mail or drop off paperwork. Just click submit through the mobile app, and it will automatically be received our team.

Web Instructions – English
Mobile Instructions – English
Web Instructions – Spanish
Mobile Instructions – Spanish
Watch video guide – English
Register for training – English

(Every Monday 1 pm and Wednesday 6 pm)

Watch video guide – Spanish
Register for training – Spanish

(Every Monday 6 pm and Wednesday 1 pm)


STAGE 2, 3, AP, ITP & EHSCCP PROGRAMS: 65, 66, 69, 77, 24

Timely reimbursement to all providers who submit a completed Child Care Attendance Sheet for the above programs shall take place within 21 calendar days of the date received by CDR

STAGE 1, BRIDGE & First 5 PROGRAMS: 71, 87, 90

Month Child Care is provided Month reimbursement processed Due in OR postmarked by Reimbursement process date
July 1 – July 31, 2020 August 2020 August 5, 2020 August 31, 2020
August 1 – August 31, 2020 September 2020 September 3, 2020 September 30, 2020
September 1 – September 30, 2020 October 2020 October 5, 2020 October 30, 2020
October 1 – October 31, 2020 November 2020 November 4, 2020 November 30, 2020
November 1 – November 30, 2020 December 2020 December 3, 2020 December 31, 2020
December 1 – December 31, 2020 January 2021 January 6, 2021 January 29, 2021
January 1 – January 31, 2021 February 2021 February 3, 2021 February 26, 2021
February 1 – February 29, 2021 March 2021 March 3, 2021 March 31, 2021
March 1 – March 31, 2021 April 2021 April 5, 2021 April 30, 2021
April 1 – April 30, 2021 May 2021 May 5, 2021 May 31, 2021
May 1 – May 31, 2021 June 2021 June 3, 2021 June 30, 2021
June 1 – June 30, 2021 July 2021 July 6, 2021 July 30, 2021

NOTE : Attendance sheet must be postmarked or received at CDR on/or before the date indicated in the third column in order for Child Care reimbursements to be processed for that month. An Attendance Sheet postmarked, received after the date in the third column, or delivered after the close of business (5:00 P.M) on the due date will not be reimbursed for the regular schedule time. There is a Drop Off Box Located in the front of the CDR Building for drops by 5:00 P.M. Late Attendance Sheet will be processed the following month. Provider reimbursements will be processed the last working day of each month.


Frequently Asked Questions

Who do I contact if I have not received my payment?2019-01-22T04:17:20-08:00

Please allow 10 business days before reporting to the Provider Services Unit if a reimbursement has not yet been received. CDR must allow for any delays in the postal service, financial institutions and/or account denials prior to resubmitting a reimbursement to a provider.

Can I submit a CCAS without a parent signature?2018-12-18T12:02:21-08:00

Both parent and provider signatures are required in order to reimburse for childcare. CDR will make every attempt to contact and obtain the parent’s signature on a Child Care Attendance Sheet  prior to reimbursement.

I need assistance with printing from the CarePortal.2018-12-18T12:00:57-08:00

Please select the “SUPPORT” button at the bottom of the CarePortal for assistance.

Who do I contact if I cannot remember my password for the CarePortal or need to update my email log-in?2018-12-18T11:59:55-08:00

Contact your assigned Provider Contracts Specialist for a password reset. If you are updating your email log-in, a request will need to be submitted in writing to the Provider Services Unit.

What if there is no CCAS available to print from the CarePortal?2018-12-18T11:58:54-08:00

Please contact the Parent Services Specialist assigned to the parent/guardian noted on the Notice of Communication.

How do I know if CDR received my CCAS?2019-02-06T05:11:18-08:00

You can review your CCAS status on the provider’s CarePortal. Once the CCAS is scanned into the database the status of the CCAS will change to received.

Who do I contact with a payment question or to report a discrepancy?2018-12-18T11:56:32-08:00

If you have a question regarding the amount of the calculated reimbursement, contact Provider Services Unit at 805.485.7878 ext. 457. If you have a discrepancy regarding the child’s schedule/hours of care, contact the family/guardian’s CDR Parent Services Specialist listed on the Child Care Attendance Sheet or Notice of Communication.

How much will I get reimbursed or how much does CDR reimburse for Child Care?2018-12-18T11:55:30-08:00

CDR reimburses based on a provider’s preferred rate type and the Regional Market Rate set forth by the State. Please refer to your Provider Child Care Agreement for further explanation. To obtain a copy of the Regional Market Rate Ceiling visit the California Department of Education website at:

What happens if my identification is expired?2018-12-18T11:54:03-08:00

If your state/government identification is expired your agreement referral will be delayed or denied until valid identification is provided.

What happens if my identification does not match my Social Security Card?2018-12-18T11:53:02-08:00

CDR’s Finance Department requires that your name match exactly on your state/government issued identification and your social security card for tax purposes. If your names do not match, your agreement request will be delayed or denied until the proper identification is obtained. Please call Provider Services at 805.485.7878 ext. 457 for further clarification.

How do I update my contact information?2018-12-18T11:51:26-08:00

You must submit your updated information in writing to the Provider Services Unit.

How do I change/modify my rates charged?2018-12-18T11:50:21-08:00

A provider rate change may happen once per fiscal year. A licensed provider must submit a typed updated provider contract 30 days prior to the first date of the rate change. An exempt provider may submit a typed rate sheet or submit an updated Child Care Questionnaire Form 30 days prior to the first date of the rate change. For further questions please contact your Provider Contracts Specialist.

When can I turn in my Provider Agreement Packet I received from the parent/guardian?2018-12-18T11:49:04-08:00

Once you receive the Provider Agreement Packet from the parent/guardian, you will receive a call from an assigned Provider Contracts Specialist to set an appointment for an orientation. At that scheduled orientation is when you will turn in the Provider Agreement Packet. If you have not received a call within 48 hours of receiving the packet, please follow-up with the parent/guardian to ensure an agreement request was submitted.

What is CDR’s a Fiscal Year?2018-12-18T11:47:58-08:00

A Fiscal Year for CDR is July 1 through June 30th

What is a Non-operational day?2018-12-18T11:46:45-08:00

A Non-operational day is a day that a provider is closed for childcare

Do I get paid when a child is absent?2019-01-15T00:50:45-08:00

CDR may reimburse a licensed provider for a child absence when a valid provider’s personal contract specifies they charge for absences. For further clarification please refer to CDR’s Providers Guide or contact your Provider Contracts Specialist at 805.485.7878 ext. 457.

Do I get paid for Provider vacations/holidays?2018-12-18T10:39:19-08:00

A licensed provider has 10 non-operational paid days per fiscal year to be reimbursed. These can either be defined as holidays, in-service days or vacation days. Any additional days will be considered closures and not paid according to agreement guidelines. All closures must be reported to CDR in writing 30 days prior to the first day of closure to be honored. Exempt providers do not get paid for closures.

How do I change/update my Direct Deposit/ACH information?2018-12-18T10:38:18-08:00

Please print the <<ACH/Direct Deposit Form>> and submit to the Provider Services Unit Clerk as soon as possible. Please note, this process will not take place until the next service month and may take up to 30 days for processing.

When will I get paid for providing subsidized Child Care for a CDR family/child?2018-12-18T10:37:18-08:00

CDR reimburses subsidized Child Care providers for care provided once a month. This will be processed the last business day of the next service month after the care was provided. Monies received will depend on your payment option and financial institution. For more information contact the Provider Service Unit at 805.485.7878 ext. 457.

How do I get paid from CDR?2018-12-18T10:36:24-08:00

CDR provides two options for receiving reimbursements:

Option 1: Direct Deposit/ACH – reimbursement is electronically deposited into to your personal savings/checking account.

Option 2 (When option #1 is not obtainable.): PayCard – reimbursement is electronically uploaded onto a CDR (prepaid) debit card.

If I have already been fingerprinted in the past, do I need to be fingerprinted again?2018-12-18T10:34:47-08:00

Yes, you will need to be fingerprinted again to ensure your registration status.

How long does it take to have a Child Care Agreement approved with CDR?2018-12-18T10:33:59-08:00

Once the Agreement Request is received it takes approximately 4-6 weeks for approval depending on the agreement requirements by type or program. For Trustline applicants this process may take up to 120 days.

If my bank account is closed how will I receive my payment?2018-12-18T10:32:58-08:00

Once CDR receives the notification from your financial institution, a live check will be mailed out to the address on file. Please note: a check will not be available until the bank notification is received and a second method for reimbursements will be required.

Why did I receive a zero deposit in my account?2018-12-18T10:31:53-08:00

This is CDR’s way of validating account information that was submitted for Direct Deposit/ACH. If this amount was deposited, you will receive a live check mailed out to you the last business day of the processing month. Your next reimbursement will be fully deposited into your account.

I do not have access to a printer, can CDR print my attendance sheets for me?2018-12-18T10:31:06-08:00

Only under certain circumstances will CDR print Child Care Attendance Sheets. It is recommended that a provider who has limited access to a printer seek one out from the following establishments: Local library, Job and Career Centers, local print shop, etc.

Can I get paid without turning in any Child Care Attendance Sheets and submit only my In/Out logs?2018-12-18T10:30:15-08:00

No. CDR requires that a CDR printed Child Care Attendance Sheet be submitted for reimbursement monthly.

What is the due date to turn in Child Care Attendance Sheets for processing?2018-12-18T10:29:17-08:00

The due date to submit Child Care Attendance Sheets for processing is the third business day of the following service month that childcare was provided. Please see CDR’s current Calendar of Child Care Attendance Sheet Due Dates here >>

How do I fill out my Child Care Attendance Sheet?2018-12-18T10:28:23-08:00

Please refer to the guidelines given to you in your orientation packet for guidance. You may also call Provider Services at 805.485.7878 ext. 457.

Where do I mail my Child Care Attendance Sheets for reimbursement?2018-12-18T10:27:15-08:00

Although CDR encourages providers to drop off Child Care Attendance Sheets in the designated drop box for timely processing, providers may mail CCAS to:

Child Development Resources

Attn: Provider Services Unit

221 E. Ventura Blvd.

Oxnard, CA 93036

How do I become a contracted CDR provider?2018-12-18T10:24:51-08:00

Please see our Resource & Referral page by clicking here >>